Most questions about Landscape Lighting Software and effects can be answered here.
wHY MUST I FILL OUT A CONTACT US FORM?
If you book a demonstration or purchase, we don't receive all the necessary information. Like your company name, the time zone you are in, the program you are most interested in, or the type of computer, Windows or a Mac, you will be using. We send you a one-time email with more information on the Landscape Lighting program. We hate spam as much as you do. We will never send you such emails, and we will never sell or communicate your email address to spammers. Please fill out the CONTACT US FORM if you have not done so. You can also add questions you might have on the form.
What are the requirements for windows COMPUTERS?
- Windows XP, Windows Vista, Windows 7, 8 10 or 11
- 8 GB of Random-access memory RAM (minimum) the more Ram, the faster your computer will be (better 16 RAM), and you will be able to multi-task.
- 10 GB free hard drive (minimum)- this is what the program takes up.
- Sound card and speakers.
- High color video card set to a minimum resolution of 1024 x 768
- A good mouse and pad or Graphic Tablet (even on a laptop) is a must!
does landscape Lighting Software work on a Mac?
You must be familiar with how your Mac works. Our programs are Windows-based, but they can run fine on a Mac with the proper software purchased and installed. For example, a Windows emulator like Parallels and Windows or Boot Camp. We have attached some links so you can review and decide. Some Macs now come with an emulator installed. But, of course, we take no responsibility, liability, or support for installing such programs. And it is your responsibility to purchase and install Windows properly on the Mac. We do offer free support for our programs on a Mac computer.
Can I use an IPad or a tablet with landscape lighting software?
All our programs need a full operating system to work that means Full Windows Platform or Mac with a Windows Emulator. You can use a remote desktop with the iPad or Tablet. It might be best to you those smaller screens just to show the client the final JPG images. If you want to chat more on computers and marketing be sure to fill out a Contact Us Form or Email Us.
How does the Licensing WORK?
Let's keep it simple $260 is for the main name user in the company (Great Deal Right) - that user can put it on two computers.
Second Users are Partners, brothers, additional designers, office managers, and sisters are second users for your company. We consider this and discount the other users by 50%. Each user can put it on two computers if need be. Only the named paid user will receive the registration info or support.
NOTE: We no longer transfer users' licenses if someone leaves the company. Instead, the new user must purchase a new license.
Second Users are Partners, brothers, additional designers, office managers, and sisters are second users for your company. We consider this and discount the other users by 50%. Each user can put it on two computers if need be. Only the named paid user will receive the registration info or support.
NOTE: We no longer transfer users' licenses if someone leaves the company. Instead, the new user must purchase a new license.
What if I purchase a new computer?
Fill out a Support Ticket and we will send a new Download? From time to time we update the download, so it is important to get back in touch.
Is there Support after purchasing?
Yes, Support is Free for install, questions on tools, errors (most likely user error) computer issues related to our software but to teach you to be a designer is not. You must know which fixtures go where and how the light should look. :) Use a Support Ticket!
Why do we ask you to turn off the UAC?
ONLY THE OLDER VERSIONS DO SO. IT IS TIME TO UPDATE TO THE NEWEST VERSION.
The User Account Control block files written to your hard drive under program files, so it blocks our programs registration and making new libraries. When you purchase you will receive step by step instructions? If time permits, I am always happy to get on your computer via GotoAssist and help with the install and turning off the UAC. Fill out a Support Ticket.
The User Account Control block files written to your hard drive under program files, so it blocks our programs registration and making new libraries. When you purchase you will receive step by step instructions? If time permits, I am always happy to get on your computer via GotoAssist and help with the install and turning off the UAC. Fill out a Support Ticket.