Support

LANDSCAPE LIGHTING SOFTWARE CUSTOMER SUPPORT IS FREE!

WHEN WILL I GET THE DOWNLOAD?
After you purchase a PDF file should have opened for you to save and follow. No worries I email it to you again within 24 hours.

AUTO OR MANUAL REGISTER?
When we make a new website links change if you have a version that does not auto register, just fill out a Support Ticket.

WHERE IS EFFECTS ICON?
You should have two icons on your desktop, if not chances are the Effects install was stopped before completion or you have an older install. This is not an issue. Go to your C drive look for the LSL_Movies folder open it and you will find a file called Effects.exe - Double click and follow the prompts to install the Effects program it only takes a minute.

FILLING OUT A SUPPORT TICKET IS THE BEST WAY FOR US TO ASSIST YOU QUICKLY?

Landscape Lighting Software uses GoToAssist for support.

GoToAssist Remote Support is a cloud-based service that enables our support team to resolve technical issues using screen sharing, mouse and keyboard control and other tools. We deliver fast on-demand support!